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Chuo-ku | Mon-Fri 10-20, Sat 11-18, Sun Closed
092-796-8531 | By Appointment Only

Privacy Policy

The Japanese version at プライバシーポリシー is the legally binding one.

This policy comes into effect on 15 October 2026.

Summary (Simple Explanation):

  • We only collect information you provide via our contact form, email, or phone.
  • Your data is used exclusively for providing services and managing bookings; we never sell it to third parties.
  • Data is stored based on our operational needs, typically aligned with our 12-month session archive period.
  • You have the right to request the correction or deletion of your personal data at any time.

1. Data Controller

The entity responsible for the management of your personal information is:

Grushdelta 合同会社
Director: Saki Watanabe
Capital: ¥1,000,000
Address: Tenjin-dori 4-12, Chuo-ku, Fukuoka 810-0001
Email: [email protected]
Phone: 092-796-8531

2. Collected Information and Purpose

In accordance with the Act on the Protection of Personal Information (APPI), we collect the following data for these specific purposes:

  • Contact Form: Name, email address, phone number, and request details. This is used to provide a response and quote within 24 hours.
  • Booking Management: Scheduling recording sessions and managing the 30% deposit payments.
  • Communication: Consulting on session preparation via email or phone and delivering final audio files.

We do not use any marketing tracking cookies or advertising trackers. Consent management is handled via the "grsh-consent" key in your browser's localStorage for a period of 180 days.

3. Legal Basis and Consent

The processing of personal data is based on the following grounds:

  • Performance of a Contract: To provide recording services and handle payments as outlined in our Terms and Conditions.
  • Explicit Consent: Provided by the user via the mandatory checkbox when submitting the contact form.
  • Legitimate Interests: Ensuring service quality and preventing fraudulent activity.

4. External Service Providers (Data Transfer)

To ensure efficient operations, we utilize the following external providers:

Form Submission Service: FormSubmit (formsubmit.co). Data submitted through our forms is transferred to servers located in the USA. FormSubmit guarantees data confidentiality and pledges not to sell data to third parties; however, please note that US legal frameworks apply to this transfer.

Hosting: Sakura Internet Inc. (Address: Grand Front Osaka Tower A 35F, 4-20 Ofuka-cho, Kita-ku, Osaka 530-0011). Our servers are located in Japan and are managed under strict security standards.

5. Retention Period and Deletion

Personal data is retained only for as long as necessary to fulfill the purposes mentioned above:

  • Session Data: Recording files and related data are kept for the archive period of 12 months, after which they are permanently deleted.
  • Accounting Data: Retained for the period required by Japanese tax law and statutory obligations.
  • Inquiry History: Deleted promptly after the service is provided or upon a valid deletion request from the user.

6. Your Rights

Under the APPI, you are entitled to the following rights regarding your data:

  • Right of Access: The right to request a copy of the personal data we hold about you.
  • Right to Rectification and Erasure: The right to correct inaccurate information or request the deletion of data that is no longer necessary.
  • Restriction of Processing: The right to stop the use of your data for specific purposes.

To exercise these rights, please contact us at [email protected]. We will generally respond to such requests within one month.

7. Supervisory Authority and Jurisdiction

If you believe your rights have been violated or wish to lodge a complaint, you may contact the following authority:

Personal Information Protection Commission (PPC)
Address: 3-3-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013
Website: https://www.ppc.go.jp

Any disputes arising from this policy or the handling of personal data shall be subject to the exclusive jurisdiction of the Fukuoka District Court as the court of first instance.

Note: All photos on this website are illustrative and may differ from actual equipment or personnel.